Can I still use the opener?
Better not. The opener is not built to lift a door with a broken spring. Using it can burn out the motor or pull the door off track.
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Broken Spring HelpWhat to do when a garage door spring breaks
A broken garage door spring usually starts with a loud snap. The door gets heavy fast. Leave the door where it is, keep people clear, and call Chacon Garage Doors at (708) 355-0068. We replace torsion and extension springs for homes across Chicagoland.
Signs a spring broke
A loud bang
Many people say it sounded like a gunshot or a metal snap in the garage.
The door feels much heavier
A working spring lifts most of the door’s weight. When it breaks, the door can feel like a dead weight.
It will not stay open
The door may slam shut, sit crooked, or refuse to stay up on its own.
The opener strains
The motor may hum or click while the door barely moves. That is the opener fighting a door it was never meant to lift alone.
You can see the break
Look from a safe distance. A torsion spring sits on the bar above the door and may show a clear gap. An extension spring runs along the side and may hang loose.
Why torsion springs are not a DIY job
This is the part that can hurt someone. You do not need to be a hero in the garage.
Torsion springs live on the metal bar above the door. They are wound tight so a heavy door feels light. That stored energy is the whole point — and the reason a bad winding can go wrong fast.
If a spring is wound the wrong way, it can slip, snap, or send a winding bar flying. Extension springs along the sides can whip if a cable lets go. Videos make this look simple. It is not.
Leave the winding bars and the spring swap to someone who does this work. You can still help by keeping kids, pets, and cars away from the door.
What to do next
A few calm steps now keep the door from making a bigger mess.
Spring repair in Chicagoland
Chacon Garage Doors helps homeowners and property managers with broken spring replacement across Chicagoland and nearby suburbs.
That includes Berwyn, Cicero, Riverside, La Grange, Oak Brook, and surrounding communities. We look at the door, explain the fix, and replace the spring the right way.
Back to the home page if you want the full list of repairs, or request service if you already know you need a spring.
Berwyn
Cicero
Riverside
La Grange
Oak Brook
Nearby suburbs
Related help
Other common questions, in plain English.
Quick answers
The questions people ask right after that loud snap.
Is it the spring or the opener?
If you heard a bang and the door got heavy, start with the spring. If the door still feels light but nothing happens when you press the remote, it may be the opener or sensors instead.
Do you come out to Berwyn and nearby?
Yes. We serve Chicagoland and nearby suburbs, including Berwyn, Cicero, Riverside, La Grange, Oak Brook, and surrounding communities. See garage door repair in Berwyn and nearby.
How do I request spring repair?
Call (708) 355-0068 or use the Request Service form. A short note about what you heard is plenty.
Let’s get the door working again.
Call now or send a quick service request. We will take it from there.